1. About Us
Super Luxury Business Cards (“we”, “us”, “our”) supplies bespoke, made-to-order printed products.

Super Luxury Business Cards
St James House, 676 Wilmslow Road, Manchester M20 2DN
orders@superluxurybusinesscards.co.uk

2. Scope & Relationship to Main Terms Page
These Business Terms & Conditions apply to all orders placed:
by businesses
by sole traders or freelancers
by designers, agencies, resellers, or intermediaries
by any person ordering on behalf of a business or third party
These Terms must be read together with our main Terms & Conditions landing page at:
https://www.superluxurybusinesscards.co.uk/terms-conditions/

If you provide a company name, VAT number, or place an order on behalf of a business or third party, these Business Terms apply regardless of any selection made on the landing page.

3. Orders & Acceptance
An order becomes binding when: accepted by us in writing, or
payment is received, whichever occurs first. Once accepted, orders cannot be cancelled, amended, or refunded.

4. Bespoke Nature of Goods
All goods supplied are bespoke and produced to the Customer’s specification, including artwork, materials, finishes, quantities, and dimensions.No refunds, credits, or chargebacks are permitted once production has begun.

5. Customer Responsibility & End Clients
Our contract is solely with the Customer. The Customer is fully responsible for: obtaining all approvals from any end client
managing expectations and communication ensuring accuracy of specifications and artwork, full payment of all invoices. End-client dissatisfaction or disputes do not affect the Customer’s obligations to us.

6. Artwork & Approvals
All artwork supplied or approved by the Customer is deemed final.
We are not liable for errors, omissions, or outcomes arising from artwork approved by the Customer. Approval by the Customer constitutes approval on behalf of any end client.

7. Pricing & Payment
Prices are as quoted. The total price payable will be clearly shown before payment is taken. Payment must be received in full before production begins.

8. Delivery
Delivery is deemed completed when the goods are: dispatched to the carrier, or delivered to the address provided by the Customer,
whichever occurs first. Delivery dates are estimates only. Time is not of the essence.

9. Risk in the Goods
Risk in the goods passes to the Customer upon dispatch. We are not liable for loss, delay, or non-delivery once goods have been handed to the carrier.

10. Proof of Delivery & Non-Delivery Claims
Courier delivery confirmation constitutes conclusive evidence of delivery and receipt. Any claim for non-delivery must be made in writing within 48 hours of the stated delivery date. Claims made after this period will not be accepted.

11. Safe Place, Signature Waiver & Address Accuracy
Where the Customer requests: delivery without signature, delivery to a safe place, delivery to a third party, delivery is at the Customer’s risk and deemed completed upon courier confirmation.
The Customer is responsible for ensuring delivery details are accurate. We are not responsible for loss or delay caused by incorrect or incomplete address details.

12. International Delivery (Business)
For international deliveries: delivery dates are estimates only
the Customer is responsible for all customs duties, import taxes, and local charges, risk passes to the Customer upon dispatch
We are not liable for customs delays, seizure, refusal, or destruction by customs authorities.

13. Luxury Print Tolerances
Luxury and specialist print processes (including, but not limited to, letterpress, foil blocking, embossing, debossing, duplexing, edge finishing, and textured stocks) involve manual or semi-manual production techniques. As a result, inherent variations may occur in colour, finish, materials, texture, alignment, impression depth, and overall appearance. Colours and finishes may appear different depending on paper stock, ink or foil type, lighting conditions, and viewing environment. Minor variations, batch differences, and natural characteristics of premium materials are normal within luxury print production and do not constitute defects.

14. Liability & Indemnity
Our total liability is limited to the value of the invoice for the relevant order. The Customer agrees to indemnify us against all claims, costs, losses, or liabilities arising from: artwork supplied by the Customer or end client, intellectual property infringement
end-client disputes, misuse of the goods

15. Chargebacks & Payment Disputes
The Customer agrees not to initiate chargebacks or payment disputes.
Any unjustified chargeback will be recovered in full, including fees, costs, and administrative charges.

16. No Partnership or Agency
Nothing in these Terms creates a partnership, joint venture, or agency relationship between the parties. The Customer has no authority to bind us or make representations on our behalf.

17. Governing Law & Jurisdiction
These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction.