WHAT INFORMATION DO WE COLLECT
We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, Use Live Chat, Open a Support Ticket, enter information on our site or provide us with feedback on our products or services
WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. With your permission, we may send you emails about our store, new products and other updates.
• To personalise your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To quickly process your transactions.
• To ask for ratings and reviews of services or products
• To follow up with you after correspondence (live chat, email or phone inquiries)
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at firstname.lastname@example.org or mailing us at: Super Luxury Business Cards, 61 Bridge Street, Kington, England, HR5 3DJ, United Kingdom.
We may disclose information about you to any of our employees, whenever it is reasonably necessary for the smooth business running of Super Luxury Business Cards. We may disclose your personal information if required to do so by law or in response to a request from law enforcement or another regulatory authority. We may disclose your personal information to enforce our agreements with you or to protect the rights, property or safety of Super Luxury Business cards, its users or others. This includes sharing personal information with other organisations for fraud prevention purposes (For example to assist in combating fraud, we share information with credit reference agencies, so far as it relates to clients or customers who instruct their credit card or payment issuer to cancel payment to us without having first provided an acceptable reason to us and given us the opportunity to refund their money.) It will not be made available to any other third party, except where we are required to do so by law.
Financial transactions are handled through our payment providers PayPal and Stripe. When we take payments through PayPal to complete your purchase, then PayPal stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. PayPal adheres to standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. You should only provide personal information to PayPal or Stripe after reviewing the their respective privacy policies available on their websites: https://www.paypal.com/myaccount/privacy/privacyhub and https://stripe.com/en-gb/privacy. Due to the nature of our business we will share your personal information with PayPal or Stripe only when it is necessary for the purposes of processing payments you make.
• Help remember and process the items in the shopping cart.
• Understand and save user’s preferences for future visits.
• Keep track of advertisements.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.It won’t affect the user’s experience that make your site experience more efficient and may not function properly.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at email@example.com or by mail at Super Luxury Business Cards, 61 Bridge Street, Kington, England, HR5 3DJ, United Kingdom.